MedNexa

Referral and revenue CRM for Saudi hospitals

Follow every referral through to revenue.

MedNexa gives hospital business-development and referral teams one place to see where each referral stands, why lost ones were lost, and who earned credit for the revenue that arrived. Your field reps work from an app that carries your hospital's brand and keeps working without signal.

See how it works
  • Arabic and English, full RTL
  • Field app for iOS and Android
  • No clinical data stored

Referral pipeline

All branches · This month
Sample data
  1. Potential248
  2. Referred196
  3. Patient contacted171
  4. Appointment booked139
  5. Patient arrived118
  6. Service completed104
Lost or cancelled, by reason31
Insurance 12 Appointment delay 9 Competitor 6 Did not attend 4

Why hospitals use MedNexa

Referral revenue rarely disappears in one place. It leaks a little at every step.

TodayA physician promises referrals on a clinic visit, and nobody can say how many arrived.

With MedNexa

Every referral moves through six stages, from potential to service completed. When one is lost or cancelled, the team records why: price, insurance, a competitor, an appointment delay, or one of six other reasons.

TodayRevenue arrives, and the physician relations team, the corporate team and the rep all claim it.

With MedNexa

Credit for each revenue entry is split by weight across physicians, corporate accounts, reps, territories and campaigns. Disputed cases go to a reconciliation queue, and every correction is logged.

TodayRep visits live in notebooks, spreadsheets and chat threads, and managers find out at month end.

With MedNexa

Reps check in and out of each visit from the field app, record the outcome and the next step, and log referrals on the spot. With no signal, the app saves on the phone and syncs when the rep reconnects.

The product

One system for the referral desk, the field team and finance

Hospital staff work in the MedNexa web app. Reps work in the field app. Both read and write the same records, so nobody re-types a visit or a referral.

Referrals

Track each referral from the clinic to the completed service

Stages only move forward, so the funnel stays honest. Record the source, from external physicians to corporate accounts and insurers, and the pathway once the patient arrives: consultation, diagnostic, procedure, admission or surgery.

REF-2041Patient arrived
Source
External physician
Pathway
Diagnostic, procedure
Patient ref
•••• 7731
Timeline
  • 09:12Stage moved to Patient arrived
  • SunAppointment booked by the referral desk
  • ThuLogged by a rep after a clinic visit
Field app

Built for a rep in a clinic corridor with one hand free

  • Today's plan and pre-visit summaries
  • Check-in and check-out, offline first
  • Tasks, referrals, alerts and visit reminders
  • Your hospital's logo and colours
See the field app
Revenue attribution and reconciliation

Settle who earned the revenue before the argument starts

Match revenue entries to referrals and split the credit by weight. Confirm, dispute or reject each match, and see the full history of every correction.

Reconciliation queue
Unmatched14
Suggested23
Disputed3
Confirmed186
Sample data
Analytics

See conversion, leakage and target progress by team

Funnel conversion by stage, lost referrals by reason, attributed revenue, and team scorecards against targets. Save the views you use and export them.

Attributed revenue vs target, by teamSample data
Riyadh Eastern Corporate Target
Contracts

Keep corporate and insurer agreements next to the revenue they produce

Store contracts against corporate accounts with their status, timeline and documents. Corporate sales reps track accounts, contacts and opportunities in the same place.

Employee health agreementActive
Account
Example Logistics Co.
Term
2026-01-01 → 2026-12-31
Documents
Signed agreement (PDF), price schedule
Also in the web app: Physicians and clinics, with import Corporate accounts and opportunities Tasks Targets, teams and territories Audit log Roles and permissions

How it works

From sign-up to a working referral pipeline in three steps

  1. 01

    We set up your hospital

    We create your organization with its branches and departments, apply your logo and colours to the field app, and help you import your physicians and clinics.

    Your admin, with the MedNexa team
  2. 02

    Your team signs in with the right access

    Invite reps, the referral desk, managers and executives. Each gets a role that decides what they can see and change, down to whether they see revenue at all.

    Your admin
  3. 03

    Referrals flow from the field to finance

    Reps log visits and referrals in the app. The referral desk moves each one to completion. Finance confirms the revenue match, and leadership watches conversion and targets.

    Reps, referral desk, finance and leadership
MedNexa
Today
4 visits2 tasks due1 alert
09:30 · Dr. Sara Al-MutairiSynced
Cardiology clinic, Al Olaya · Completed
11:00 · Dr. Khalid Al-GhamdiWaiting to sync
Orthopaedics, Al Malqa · Checked in Pre-visit: 3 open referrals, last visit 12 days ago
Check out and record outcome
13:30 · Al Yasmin Family ClinicSynced
Planned · Reminder 30 minutes before

Example brands for illustration. Not real hospitals.

Field app

Your reps open an app with your hospital's name on it

There is one MedNexa app in the App Store and Google Play. When a rep signs in, it loads your hospital's logo and two brand colours, set once by your admin through MedNexa.

  • Works without signal

    Visits, check-ins, check-outs and tasks save on the phone first. Every record shows whether it has synced, and a failed sync can be retried without losing data.

  • A visit wrap-up in under a minute

    After each visit the rep records the outcome, the next step and a follow-up date, one-handed, before walking to the next clinic.

  • Prepared before every visit

    A pre-visit summary shows the physician's open referrals and recent activity, so the rep walks in knowing what to follow up.

  • Location only at check-in, with consent

    The app does not track reps continuously. Your hospital decides its check-in location policy.

Security and privacy

Built to keep commercial data in its hospital and clinical data out entirely

Each hospital's data is isolated

Every record belongs to one hospital, and the database layer enforces it on every query. A request for another hospital's record returns "not found", so even its existence is not revealed.

Patient references stay masked

MedNexa stores a patient reference, such as an external ID, with arrival, service and payment facts. It stores no diagnoses and no clinical notes. References are masked by default; only an organization admin or a referral coordinator can reveal one, and every reveal is written to the audit trail.

Access follows the job

Eight roles with fixed permissions. The referral desk works the patient journey without seeing revenue. A sales director cannot edit the revenue their own targets are measured against.

Organization adminSales directorSales managerCorporate sales repMedical repReferral coordinatorMarketingExecutive viewer

An audit trail that cannot be edited

Referral stage changes, revenue corrections, attribution changes and patient-reference reveals are written to an append-only audit log your admin can search and filter.

MedNexa support sees your workspace only when you allow it

If our support team needs to see what your users see, your admin approves a time-limited session. A banner shows to your users while it is active, you can revoke it at any time, and it is recorded in the audit log.

Hosting location and certifications:

Arabic first

Arabic is a working language here, not a translation layer

  • Every screen in the web app and the field app lays out right to left in Arabic, including tables, timelines and charts.
  • The field app shows dates, times and amounts in Arabic-Indic numerals, and reps can type either ٠١٢٣ or 0123.
  • Each user chooses their own language. A rep can work in Arabic while the finance team works in English on the same records.
  • New screens ship in both languages at the same time. An untranslated message fails our build.
ENGLISHService completed
Dr. Huda Al-Qahtani · Referral REF-2041 Sun 14 Sep 2026, 11:00 · Diagnostic, procedure
Attributed revenueSAR 18,400
العربيةاكتملت الخدمة
د. هدى القحطاني · إحالة REF-٢٠٤١ الأحد ١٤ سبتمبر ٢٠٢٦، ١١:٠٠ · تشخيص، إجراء
الإيراد المنسوب١٨٬٤٠٠ ر.س

Questions

What hospitals ask before a demo

Do we need to connect our hospital information system first?

No. Your team records revenue entries in MedNexa and matches them to referrals in the reconciliation queue. Automatic import from your hospital information system is on our roadmap, and we will discuss your setup in the demo.

Does MedNexa store patient medical records?

No. MedNexa is for commercial tracking, not clinical decisions. It keeps a masked patient reference with arrival, service, amount and payer facts, and nothing clinical: no diagnoses and no clinical notes.

Does the field app work without mobile signal?

Yes. Visits, check-ins, check-outs and tasks are saved on the phone and sync in the background when the rep reconnects. Each record shows its sync state.

Can the field app carry our hospital's brand?

Yes. We set your logo and two brand colours, and the app applies them when your reps sign in. Your reps install the MedNexa app from the App Store or Google Play; there is no separate app to publish.

Who in the hospital uses MedNexa?

Medical and corporate sales reps, the referral desk, sales managers and directors, marketing, executives who need a read-only view, and an organization admin who manages users and settings.

Where is our data hosted?

How is MedNexa priced?

Pricing is a subscription per hospital, based on your plan and number of users. We share a quote after the demo.

What happens after I request a demo?

We contact you within one business day, in the language you chose, to arrange a walkthrough with your referral and business-development leads.

See your own referral pipeline in MedNexa

Tell us about your hospital and your field team. We will show you the referral desk, the field app with your brand, and revenue reconciliation, using your own setup.

Or email us at

Request a demo

Tell us about your hospital. We'll contact you within 1 business day.

This looks like a personal address. A hospital email helps us confirm your organization.
Saudi mobile such as 05X XXX XXXX or +966 5X XXX XXXX
Preferred language for our reply
0 / 1000
We reply within 1 business day.